The Value of a Locally Owned and Run Business

Across the Finger Lakes, many home service companies—and other small businesses—are quietly being acquired by private equity firms. While these takeovers may appear to be smart business moves, they often come at the expense of the customer. When local ownership disappears, so does the company’s personal touch, community focus, and dedication to service. In our experience, private equity–owned companies tend to prioritize profit over people. As a result, any gray area in a warranty or service agreement often works in their favor—not yours.

That’s one of the key reasons Halco Home Solutions stands apart. We’re proud to be locally owned and operated by our founder, Hal Smith. Unlike many of our competitors, Halco remains independent and deeply rooted in the community—committed to delivering the highest level of service, even when the answer isn’t black and white.

From emergency HVAC repairs to complete home retrofits, a real Halco employee always answers the phone. Wanna get emergency service  24/7/365? Become a maintenance plan member!

Supporting Our Local Communities

We believe in supporting local businesses, creating job opportunities, and reinvesting in the areas we serve. One of the biggest advantages of working with a locally owned business like Halco is knowing that your money stays in the community. We employ local professionals, providing stable, well-paying jobs to your neighbors, friends, and family members. Our technicians, customer service representatives, and energy efficiency experts live and work right here in the Finger Lakes region.

Unmatched Local Expertise

Where you live impacts your home’s overall performance. That’s why local expertise matters when it comes to home services. Halco has been serving homeowners across the Finger Lakes and Central New York for decades, and we understand the unique challenges that come with different types of homes, including:

• Older Homes & Retrofits: Many homes in our area were built long before modern energy efficiency standards. We specialize in retrofitting these homes with insulation, air sealing, and heat pump technology to improve comfort and efficiency.

Because we know the region, we can tailor solutions to your specific home and climate challenges—whether that’s dealing with heavy snow, extreme cold, or summer humidity. National chains simply don’t have the same level of local knowledge to provide the right solutions for our unique climate and housing stock.

Talk to a local expert at Halco- we have service plans that assure you service 24/7/365

Why Halco Offers Service Plans—And Why They Matter Most When You Need Us Most

At Halco Home Solutions, we know from experience: when the temperatures hit extremes—whether it's a deep freeze or a brutal heatwave—everyone needs help at the same time. And the truth is, even with our dedicated team, there simply aren’t enough technicians to respond to every emergency immediately when demand is at its peak.

That’s exactly why we offer service plans.

Our service plans give you priority access year-round and allow us to perform preventative maintenance during the slower seasons—like when it’s 70 degrees and our calendar has more openings. By checking and tuning up your systems during those low-demand times, we help prevent breakdowns when you need your systems most.

• Need an emergency plumbing repair at midnight? We’ll answer.
• Heating system failure during a snowstorm? We’ll answer.
• AC not working during a heatwave? We’ll answer.

When you’re a service plan member, you can rest easy knowing you’ll have real, local support—24/7/365. When you call Halco, you’re not reaching a call center or a robot. You’re talking to someone who lives here. Someone who shops at the same Wegmans you do. Someone who cheers for the same high school team. Someone who understands what it's like when your heat goes out in the middle of a February night.

Halco service plans aren’t just about convenience—they’re about preparation, prevention, and peace of mind.

At Halco, Yes, We Do That!

Halco is more than just an HVAC company. We provide comprehensive home services, making us your one-stop shop for everything your home needs. We do it all, including: 

Choose a Company That Puts Customers and Community First

When you choose Halco Home Solutions, you’re choosing more than just a home service provider—you’re choosing a company that genuinely cares about your home, your comfort, and your community. With our local ownership, deep regional expertise, and commitment to customer service, we stand apart from the big, corporate-owned competitors.

So, the next time you need HVAC service, insulation, plumbing, or any home solution, call the company that always answers the phone and always puts the community first. Call Halco today and experience the difference a truly local, independent business can make!