Danny, the technician sent, was courteous, efficient and unobtrusive. He exemplified the care and consideration we've come to regard as normal behaviour when dealing with Halco.

As above. Handled with good grace, humour and sympathy.

Danny, the technician sent, was courteous, efficient and unobtrusive. He exemplified the care and consideration we've come to regard as normal behaviour when dealing with Halco.

Assessment of the Navien Combi-heater is that it has been so problematic, that it needs to be reolaced.

Clean and efficient

Clean and efficient