Reviews

Halco Reviews and Ratings

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Job review from in Macedon, NY 14502 on 03/12/14

Overall Rating:

4.3  out of 5

I don't think this 10K dollar furnace was worth the money.My wife is upset and scared of this unit not heating our house if I'm out of town.I've had too many times of no hot water and having to wait for it to heat up.I was lead to believe it should not run out of hot water.I also don't believe your service reps have had enough training on this unit.However your service department did respond to my call very quickly and did get my heat back up to comfort for my family. Thank you !

Our Overall Service

I don't think the cause of my heating problem was corrected .

Call Representative
Our Service Person

Very nice service rep. and was very helpful to get me full heat again.

Our Service Person's Diagnosis

The problem of the outside thermostat has happen before but this low boiler heating while my house drops 6 degrees doesn't make sense.Ed got my heat working again but there must be something more that needs attention.

Our Service Work

Ed did what was necessary to get me heat again.

The Cleanup Process

our service area

We serve the following areas

Our Locations:

Halco
1730 Mecklenburg Rd Suite B
Ithaca, NY 14850
1-607-218-8448


Halco
204 Bass St
Liverpool, NY 13088
1-315-992-6300


Halco
365 N. Washington St
Rochester, NY 14625
1-585-200-3364
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