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From the date of the installation of our unit, service was great. Then on Sat 6/13/15 we has a problem with the unit, it wasn't cooling. We called Matt C at his home, on a Saturday, and within a couple hours, we had service. ( His boss, was on his way home from a job in Ithaca and stopped by to assist. In any case, Halco has been good to us and we (especially I have since O, on oxygen and need to stay cool, with lower humidity levels in the air) certainly appreciate it!!
our service area
From the moment my hot water heater started dumping water on the basement floor to the service...