I just want to let you know how pleased I am with all the work that has been done on my house. Even after the nice, new hot water tank was installed today, your installer happened to notice a slope in the ramp by the side door. He fixed it by putting the brace piece back in place and attaching a couple nails to hold it there and then he told me about it and showed me where the problem was and what he did. That was an amazing, thoughtful thing for him to do, above and beyond his job scope. I am happy to be able to rest easy knowing my hot water tank is replaced before any major damage happened with that. It's so much larger and looks good. He left everything in nice neat condition, even better than he found it.
The basement windows look very good and they were installed with such efficiency. The installers were gentlemen and worked well together. Those old windows are gone and the new ones will probably last the lifetime of the house. I highly recommend them for any jobs HALCO may have in the future.
The new heat converter unit on my furnace seems to be working just great, even though I don't really understand how it works. Those 3 gentlemen worked a long day to get it installed and working well. I know that unit and the additional insulation in my house will also save me some money and improve the efficiency of my propane and electric services. They did not have one problem with things being in the way and everything was done with our safety in mind.
I am truly blessed. Everyone I have been in contact with through HALCO, either in person or by phone, has been very courteous, polite and considerate, and well experienced in their area of expertise. Please thank everyone for me again. I may not remember all their names, but I will never forget them, or you, and the hard work everyone did.
Sincerely,
our service area
Just a word of appreciation for the installation of a heat pump in my house...