During the annual service for this maintenance agreement customer in Auburn, NY, technicians found a crack in the furnace heat exchanger.
One of Halco's energy advisors, Larry Williamson, went out the same night and provided the customer with options for a new furnace. Our homeowner accepted the offer and by 5/27 our service technicians, Eric O'Lena & Anthony Duncan had installed a new Goodman furnace in the home.
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