It can be difficult to enter a customer's home and be attentive to them as well as focused on the work itself. Albert was a natural at juggling this kind distraction. Andrew and Albert were very respectful of my space. Albert, in particular, was attentive to every indication that I might want to know more about the equipment or process. He was relaxed and appeared to be highly knowledgeable. As challenges arose, they dealt with them in a way that gave me confidence in their expertise and partnership in the project. Together, Andrew and Albert reflected very well on how Halco operates as a company and that their effort was appreciated by their employer.