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This Ithaca, NY customer has had multiple issues with her boiler over the last few months and each time it has proven very difficult to source parts. After weighing out her options, we were back this week installing a new Navien Combi boiler that will both heat her home and provide hot water. Give us a call if you have an old, inefficient heating system that is struggling to keep up this winter!
This customer contacted us with a no heat situation stating his furnace does not stay on long enough to maintain the desired temperature. Upon arrival, we took combustion readings and found CO over 2,000 ppm! We removed the intake and retook combustion readings and the CO dropped to 600 ppm. Our techs pulled the blower motor and found a bad secondary heat exchanger. The furnace was put back together and red-tagged, meaning the unit was shut down due to a critical safety problem. We then sent a home energy advisor to follow up with the customer and he ultimately chose to replace his furnace. We were there just a few days later to get him back up and running, just in time for the cold weather to hit!
A Halco service technician was at this Seneca Falls, NY home to perform annual maintenance on the customer's AC unit. While there, he noticed the landscaping has grown over the furnace and tankless water heater intake and exhaust. He removed the old growth to ensure safe and proper venting of dangerous gases.
This Clyde, NY customer contacted Halco Thursday morning as his furnace stopped working and he had no-heat. Being a long-time Halco customer, and with no means of secondary heat, the technician on site worked with office staff to coordinate a same day install. By mid-afternoon on Thursday, the gentleman had a brand-new furnace installed and was very thankful for the immediate action taken by Halco. He now has peace of mind knowing he will stay warm and comfortable this holiday season.
This 1930's, cast-iron steam boiler had been running so inefficiently that these Genoa, NY homeowners were forced to use 4 additional space heaters just to maintain an adequate level of comfort throughout their 1900 sq. ft. house during the winter. We took out the boiler and the existing fuel oil tank and replaced it with this new Williamson high-efficiency, LP gas-fired steam boiler. By combining this with several insulation and air-sealing measures that we performed throughout the home, they no longer have to worry about relying on multiple space heaters to be comfortable in the winter time. But more importantly, they are expected to see a savings of around 30% on their energy bills!
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