Testimonials for Halco

The work technicians were very nice guys. I especially appreciated that they were careful and respectful of keeping our home clean. (i.e. hard floors, white carpet) as they worked!

We are always happy with the service we get.

John's a good guy - polite & respectful - and even a great tech - explained thoroughly! I rate him an A+++.

You are most prompt in your response. Your technician was most helpful in explaining the problem and showing us how to address it in the future.

Russ provided excellent service. When he thought the job was done, the stabilizer tank blew, then the shut off valve wouldn't shut off completely. He stayed until all problems were solved & solved completely and all was running properly. Awesome technician!! We were very happy with him.Pat B. & Don B.

Installers were professional, on time, and reviewed the work they did when they finished. They also cleaned any mess they made. Great job!

Very satisfied with work and technicians as always. Thank you.

Halco's teamwork (dispatch - diagnosis - update - unit replacement) was rapid, convenient, high quality and very comfortable for us.

Jacob is a lovely young man, very focused, diligent, thorough. I am VERY pleased with him and with Halco. Thank you very much.

Dear Halco, Technicians Mike P. and Brad W. just completed a service call at my house. Wow! I found them to be polite, professional, and knowledgeable. Their customer service approach was “top shelf” in every measure. They were great ambassadors for Halco! BTW- I have found this to be true in all the Halco techs that I have encountered. Thank You!

Hello. We had our new furnace installed yesterday by Josh and two other young men. We wanted to say how happy we were with everything.  Our experience meeting with George for the estimate was a great indicator of your company’s value on professionalism and politeness. He was very knowledgeable and helpful. Frankly, finding an estimator who isn’t pushy, rude, and always after the upsell; who works with you to get you exactly what you want?!... It’s a novelty and a true pleasure. He put us at ease and has been consistently reachable, answering questions and concerns in a timely fashion. (Also a novelty when dealing with estimators). I’ve worked on a variety of crews from construction to wood-stove installation so I have a good idea of what can and does occur on a job site. From dealing with clients to working (more often than not) with nudniks in a crew. I’ve seen it all. Whoever is doing the hiring there has a gift. All three crew guys were outstanding! They worked cohesively as a team, there were no slackers. To be sure the job was done in time, they ate on the fly... like I said, I’ve worked crews, most dawdle and are done on the 8th hour. These young men stayed on, working diligently to be sure we had our furnace in. To boot, ALL three did a check pass of the site to be sure it was cleaned up and in order. UNHEARD OF! They were considerate, friendly, and kept me abreast of things (like gas being off). They were very cautious of our home and treated it with the utmost respect. Seldom do workers treat the clients home this well. These guys treated it like they were in their grandmothers house.  (My friends don’t close the doors that gently! Lol.) I would ask that this message be shared with the owner and with the crew, they all should know we are very thankful. Too often workers only hear when they screw up or if clients kvetch. These gentlemen, including George, went the extra mile and deserve recognition. I hope this note is remembered when making future considerations regarding all four gentlemen.   We will be singing your companies praises to all who will hear. I know we’ve already got two more fellow teachers to sign up with you.    Thank you again for everything. Simply outstanding! 

Steve S, the technician who assisted me with my furnace issue, was very thorough and tactful,  pointing out to me that I had caused the problem of my furnace not responding to my thermometer settings by covering the perimeter of the programmable thermostat with masking tape while painting the surrounding wall.  He also suggested a visit by a Halco plumber to address issues I am having with inadequate hot water pressure in my bathroom sink and shower.  I'm expecting the plumber today.     I call Halco because they can be relied on to show up and give excellent, prompt service. 

Bob made sure everything was in the same place as when he started the job.

Kevin was great...an excellent representative for your company

Very good customer service. He actually wrote the receipt so we could read everything he did.