Hello Matthew,
CONGRATULATIONS, IT'S A HUGE SUCCESS AND JOB WELL DONE!! It was very nice and wonderful to come home from work early this morning and have heat and comfortable rooms in the house.
I checked and touched the baseboards in every room to make sure I am not dreaming or imagining things "IT WAS REAL, I HAVE HEAT". I do not have to wear coat, hat, gloves and layers of clothes inside the house anymore.
I commended of your professional presentation from the beginning June 2013 when you came to evaluate the heating system of my house. The two employee who started the work demonstrated high standard of morality, action and performance I am very impressed.
Thank you so much, I am very grateful and I appreciate very much all the hard work, dedication, professional service and integrity you and your whole team had given me, especially to Graham and Joanne.
Me and the White family are so proud of your company and will not only recommend you to other people for a five star service, but also keep you for our home needs.
Sincerely,
Ludy
Ludy U. of Rochester, NY
Monday, January 20th