Steve is one heck of a skilled professional in his clarity, approach, intellect and ability to turn around a negative initial situation. I know from experience owning two companies this is not easy to accomplish. Steve's openness and forthright, honest manner carries the day. Ron was kind and very well-versed in performing the audit and compilation of a coherent report and plan.
Steve has worked with me since the 27th of February to reach an agreement on materials and scope of the replacement, the pricing to match me personal budget, NYSERDA paperwork and my concerns with focus and kindness... He is great. I appreciate his obvious concern for NYSERDA and their goals.
Yesterday, I got to see this plan all come together. The installation process of my new furnace was fun to watch; your employees really know their jobs and work well as a team. All the guys were respectful, clean, organized and steady. Steve kept all on point, teaching team members as they went and assuring success. I was able to reach in my studio, while the install was completed on the other side of the wall from my studio. I had nothing to clean up after...
...You are welcome to offer my reference to anyone that is interested and that will benefit HALCO. A month from now, when my remodeling is complete here, I will be glad to show prospective customers your install in my home. I will do what we can to find you more business.
Lee Soo B. of Ithaca, NY
Thursday, April 4th