Testimonials for Halco

Yesterday, 02/03/2021, I had the pleasure of meeting Mr. McConnell your serviceman on two occasions. On both occasions, I have found him to be an efficient expeditious, and pleasurable man.  Usually a service call can be an arduous unpleasant visit but on both occasions he has exhibited a professional efficient manner. As a former company executive of several companies, Krupp, Germany being one of them, I can sate so with authority and conviction. He is expeditious, he is outstanding and it is warranted you should be aware that you could not have a better person representing your company.  Your telephone answering persons are also excellent. Thanking you sincerely for your attention.    

Hello Halco Staff,We have been so pleased with the professionalism, responsiveness, and friendliness of your staff and your installers! Thank you!

Steve Schreffler did an excellent job tuning my furnace and I feel safe that the furnace will keep us in heat all winter. Steve was a professional and Halco should be happy to have him. 

We loved working with Halco all around. Everyone who showed up was really great. Steve was especially amazing. He was always always always available and we are very grateful to have worked with him.

Once again it is my pleasure to provide kudos for two of Halco’s service providers. Dan Enright is amazing!  His plumbing knowledge and experience is irreplaceable.  He is also an outstanding mentor for the new young men he is training to become Halco Aces. Dan has been to my house 3 times and every time he has had a new understudy in tow.   Today he came with Dave.  I have observed that not only are his apprentices impressed by Dan’s expertise but it also speaks volumes about Dan that they totally enjoy working with him. I want to thank Halco for hiring terrific employees.  I know that, especially in today’s market, it is not easy to find good employees.  But Halco must be doing something right to have assembled such a great team.  

Hi I just wanted to say that Mike came out to my place and was not only really competent and did a great job, but he was also super-helpful and intuited some extra work that I really needed done so I was double happy with his work. I will be replacing that 80% furnace soon, but I just appreciate his help keeping it going.

Mike was at our house today with a very difficult plumbing problem! His ability to think outside the box and his willingness to spend the time that it took to solve the problem were exceptional!! Our house has had a string of impossible-to-solve plumbing problems for a long time. However, each time Mike has been able to use very clever tricks to solve the unsolvable! Today, Mike even outdid himself and was able to take out a metal spring and a ball of old wire that was clogging our laundry drain, using unconventional tools and his ability to assess the real problem! How did he even do that?!! He was also able to figure out the unique plumbing path (not the expected way of doing things), locate where the T was, and determine the weird direction of the pipes. I did not expect Mike to be able to solve the problem today but somehow he managed to do it! He is truly an amazing and dedicated problem solver! You should also know that I have been a customer service consultant in the past and I would rate Mike’s ability to work with me, the customer, as an 11 out of 10! He has excellent communication skills and was willing to work with me to solve the problem in a way that made me feel respected and part of the team. Thank you also for giving your plumbers cameras. Without these, I don’t think that Mike would have been able to locate and solve such an unusual problem. However, maybe I shouldn’t second guess Mike because he never gives up and somehow he always does the impossible!! Thanks Mike!!

Dave and Jim were excellent, very professional and personable. Bill was also very helpful with our questions - keep up the great work. We noticed the difference in the warmth of our house and a decreased humidity level immediately. Thanks.

Matt is the best. He figured out a solution to the problem. In a few days he reappeared to install a part that has solved the problem.

I love the integrity of your business. Eric was friendly & professional. I appreciate your business, if I ever cancelled it, it be because of financial distress.

Excellent work, great people skills, listens to customers concerns, addressed them quickly and professionally.

Matt was very courteous and helpful. He is a very thorough and experienced technician.

John was very nice & professional! We were very pleased.

Thom has been servicing our units for the past 2 years & I rate him #1 - give him 5 STARS

Thom was very helpful - explained the home energy audit program & statue of my boiler.