Hi Hal,
Long time customer of yours here with a thank you …
Last Nov 20th Mike Crum came to Scipio to look at plumbing issues in a house I’m purchasing.
The 1915 plumbing has had numerous fixes over the years, including many by Halco.
It needed an automatic leak detector / shut off installed for insurance purposes and also some plumbing upgrades.
On December 13th Mike and Beau returned to that miserable basement (no heat in the house) and accomplished what needed to be done. They did a great job and it was nice to see them work so well as a team.
Because the water in the house had been drained for the winter and because we have more plumbing upgrades to be done, Mike and I are looking forward to his returning this spring to continue.
As they were leaving, Mike asked me post a review on Google. Previous ‘Halconians’ have made the same request and I’ve always been extremely hesitant only because of my worry about Google.
However, Mike and Beau were so good, I decided to give it a try, but I couldn’t figure out how I could confidently leave a review on the site without leaving my real name, which I absolutely wanted to avoid. I finally gave up and decided to write you directly. Apologies for it taking so long.
I do want to put in a good word for Mike and Beau (and in fact for all your employees who have helped me over the years). They are an interesting group of talented people whose dedication and skills are deeply appreciated. And that especially includes the ladies who answer your phones - they are always excellent: friendly, upbeat, efficient, polite, organized, etc.
Congratulations (and thank you) for building and maintaining such a wonderful company that everyday helps so many people.
Hayden L. of Moravia, NY
Wednesday, February 14th